Orders are typically processed the same day. 

Please allow 4-6 weeks for delivery.

In the event that your order arrives damaged in any way, please email us as soon as possible at customercare@houseofeffy.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at customercare@houseofeffy.com.